Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

This privacy policy sets out how "Optimum Chiropractic Wellness & Massage" uses and protects any information that you give "Optimum Chiropractic Wellness & Massage" when you use this website. "Optimum Chiropractic Wellness & Massage" is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. "Optimum Chiropractic Wellness & Massage" may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 7/21/2025.

Information We Collect

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

How We Use Your Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail
  • We may use the information to customize the website according to your interests
  • We may provide your information to our third party partners for marketing or promotional purposes
  • We will never sell your information

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies and Analytics

This website does not use cookies. We do not place advertising or tracking cookies, and we do not run advertising pixels or third-party trackers of any kind.

We do measure how the site is used, so that we know which pages people find helpful. Our analytics provider records the page visited, the referring site, and general details about the device and browser — for example that a visit came from a phone. This measurement is anonymous and aggregated: it sets no cookies, does not follow you across other websites, and is not used to build a profile of you or to identify you as an individual.

Because we set no cookies and run no third-party tracking, there is nothing here for you to consent to or opt out of. If you would still prefer not to be counted, most browsers offer a "Do Not Track" setting or content blocking that will prevent it.

Information you type into our appointment request form is a separate matter and is covered by the sections above: it is sent to our front desk so that we can contact you about your request, and it is not shared with advertisers or analytics providers. Please do not include detailed medical information in that form — we will collect your health history securely once you are a patient.

Links to Other Websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at frontdesk@optichiro.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to frontdesk@optichiro.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us: